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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"While I didn't get my bike from these guys, they were VERY helpful and continue to offer advise and service. Mike in sales is very knowledgeable and helpful. Joe is a leasing agent and has done a great job to assure my recent transaction was to my satisfaction. While he was a bit challenging to reach, his receptionist Sharon was very patient and kind with me. Lastly, in purchasing accessories, Brandy was simply AWESOME in assuring I selected just the right helmet and jacket - she wasn't bothered that it took me quite a while to decide . . . like I say, she is awesome! I'm very pleased with this cycle shop - you should at least check them out - the new sales floor looks great with lots of selection. Really, I'm not affiliated with the store, just a contented customer that was impressed with recent purchase and support. "
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| By: Anonymous woodside ,CA |
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"I just wanted to share my recent experience with the staff at your MDK Motorsports Folsom Store. I have to say that it did not start off the greatest, but once I mentioned that I was having some problems it has been nothing but great from that point forward. At the beginning of July I purchased a KX 250F and was treated great by the sales staff, and specifically Forrest Percy.
Since that time I have been in your store many times ( I fall a lot) and continue to be treated great. The parts/accessories staff (Steve, Tim, A.J., and Barry) are knowledgeable, thoughtful and courteous; and always treat me like I am a VIP.
I have taken the time to fill out the testimonial on your web site and will continue to tell everybody that I run into what a great store you have in Folsom.
Sincerely,
John"
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| By: John Folsom,CA |
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"I recently purchased a bike at your Redwood City location, and I just wanted to compliment your staff on their friendliness and level of professionalism. As a former professional salesperson, I know the difference between good and bad service in a sales environment, and your staff is truly top-notch. I had also shopped at East Bay Motorsports, and your staff is as good as theirs is bad. I was pleasantly surprised when I shopped at MDK, as I expected the same experience, thinking all bike dealers would be the same way. I'm going to recommend MDK to all my rider friends, and probably buy all my gear there. Thanks very much, Amanda"
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| By: Amanda San Mateo,CA |
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"I dropped by and talked with the service department at MDK motorsports in Redwood city , and talked with the service manager, Alan. He knew exactly what was involved in the current recall on ZX14, and told me that they had done a few over the previous week, including one new 06 that is on the showroom floor.
I made an appointment for the Saturday and dropped the bike off Friday night (I couldn't go Saturday morning due to other commitments), and on Saturday around lunch hour I got a call from Alan to come pick up the bike, everything checked out ok and no further work was necessary.
Anyhow, from the dealing I had with them, I give Alan a huge thmubs up for being very professional, knowledgeable, and by the book kind of a service manager. They will be on top of my list for any future warranty work. "
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| By: Faz San Jose,CA |
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"I went to your store to purchase a jacket and end by trading my new bike for a better one, very good inventory, good gear, very good price.thanks."
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| By: Anonymous Sunnyvale,CA |
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"I didn't expect to get a bike this quick. I was just looking around for a bike, and I went to a place in Santa Clara close to where I live. I saw my bike R6, tried to get it, but the customer service was so poor there.
I work where its all about customer service, and it seemed as if they did not really care about my needs, so 3 of my friends and I went to MDK, and I actually referred 1 of them. On my day off I went to see what bikes they had and the prices on them. Rick R. greeted me within 2 mins looking at the bikes. I was there for 30 Mins and picked out a bike that I was interested in, and a week later I am going to pick it up. Even though I was just shopping, the customer service is what catches the customer.
The crew in Redwood City are just great, and I will send all my friends and family down there to get a bike, and when my girlfriend is ready we will get ours there. Keep up the good work Crew."
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| By: Jonte Santa Clara,CA |
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